Shipping & Delivery
With the current Canada Post strike, all our shipments are being delayed.
To better serve you, we have now opened the return window to 45 days instead of 30 days. Please note that because of the service interruption, exchanges (shipments) are also being delayed.
We are sorry about this inconvenience, we are working on finding a better solution.
At checkout, in which you will be prompted to choose between a variety of shipment method. Shipping costs are based on the shipping method of your choice. The total shipping charges will be automatically calculated at checkout prior to the completion of your order. Please note that shipping times do not include processing time (items generally take 1 business days to process).
*We ship only on business days. Business days are from Monday to Friday, excluding holidays. Any order placed after 9 A.M. (EST) will be processed the following business day. Due to a high volume period, your order may take longer than anticipated.
**Due to seasonal increases in volume during the holiday period, you may experience slight delays.
How much does it cost to ship?
CANADA
|
STANDARD (3-5 business days) |
EXPRESS (2-3 business days) |
|
|---|---|---|
| $0-$149.99 (before taxes) | $15 | $20 |
| $150 CAD+ (before taxes) | Free | $20 |
CANADA - Nunavut, Northwest Territories & Yukon
|
STANDARD (13-17 business days) |
|---|
| $25* |
* A surcharge may apply for big orders. Customer will be contacted if needed. Free shipping promotions do not apply to these territories.
United States
|
STANDARD (4-10 business days) |
|---|
| $18 USD |
*US customers are responsible of all custom taxes and fees. Shipment outside of the continental of USA (including Alaska) is not available.
How can I track my order?
Once your order has been shipped, you will receive an email with your tracking and shipping information. Simply click on the link in the email and enter your order number and email address or sign into your account.
Want to ship internationally?
At the moment, we only ship to Canada and the United States. For international orders, please contact web@denimsociety.com
If you have any questions, please don't hesitate to contact our Customer Service Department by email or by phone at 514-389-0990.
